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Betolovoto Area (between Razlog and Bansko), Bansko, 2760 (show map)
Apartment Hotel Overview
Formerly Balkan Jewel Resort & Chalets
Before January 2023 The Balkan Jewel Resort, Trademark Collection by Wyndham was known as Balkan Jewel Resort & Chalets
Before June 2022 The Balkan Jewel Resort, Trademark Collection by Wyndham was known as Balkan Jewel Resort

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Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for The Balkan Jewel Resort, Trademark Collection by Wyndham
Each day we'll check prices and send you an email for your selected dates at The Balkan Jewel Resort, Trademark Collection by Wyndham. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of The Balkan Jewel Resort, Trademark Collection by Wyndham
General
Free parking, On-site parking, Parking, Pets allowed, WiFi everywhere
Activities
Billiards, Canoeing, Cycling, Fishing, Golf course (within 3 km), Hiking, Horse riding, Ski equipment hire (on site), Ski school, Ski storage, Skiing, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre, Hammam, Hot tub, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
Concierge service, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Games room, Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Children's playground, Evening entertainment, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Meeting/banquet facilities
Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Balcony, Barbecue, Bath, Bath or Shower, Bathroom, Cable Channels, Carpeted, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Executive Lounge Access, Fan, Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Landmark view, Linen, Mountain view, Outdoor furniture, Oven, Pool view, Private flat in building, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Semi-detached, Shower, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note:- There is a NON-HEATED CONNECTION between the accommodation houses at the resort.- Apartments with balcony, terrace or fireplace and disability-friendly apartments are available on request only and must be confirmed by the hotel.Please note that additional fees apply for massages. Please contact the property directly for further information using the details found on the booking confirmation.Please note that children up to 11.99 years of age included are granted discounts for breakfast and dinners.Please be advised that only hotel guests are permitted on the premises and to use the hotel facilities.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Superb”
05 Jul 2025
Nice and pleasant facility with very polite and cooperative staff, ready to provide the best service to satisfy your needs. The food in the restaurant was very delicious, affordable, especially the vegetables were very fresh and tasty. We’ll come again!

“Superb”
29 Jun 2025
Perfect! Amazing views that makes you relax! Staff friendly and smiling!

“Superb”
19 Jan 2025
Good spa, warm pool. Small choice for food, but very tasty.

“Very good”
03 Nov 2024
Nice hotel, in a very good and quiet location.the facilities were as they should be. The people working at the hotel were friendly.