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Hotel Kempinski Hotel Grand Arena Bansko (formerly Kempinski Hotel Grand Arena)

Pirin Street 96, Bansko, 2770 (show map)

9.2

Superb

1204 verified reviews

1/40

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Hotel Overview

Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station.
The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience.
The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs.
In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights.
Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room.
Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games.
The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.

Formerly Kempinski Hotel Grand Arena

Before June 2023 Kempinski Hotel Grand Arena Bansko was known as Kempinski Hotel Grand Arena

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Rooms List

Deluxe Room Town View with King Bed - enter dates to see room photos

This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability.

Deluxe Room Mountain View with King Bed - enter dates to see room photos

This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability.

Deluxe Room Town View with Twin Beds - enter dates to see room photos

The spacious twin room provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit offers 2 beds.

Deluxe Room Mountain View with Twin Beds - enter dates to see room photos

The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.

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Facilities of Kempinski Hotel Grand Arena Bansko

General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Billiards, Cycling, Fishing, Hiking, Horse riding, Ski pass vendor, Ski storage, Skiing, Tennis court

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal), Sauna, Solarium, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking

Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Kids' club

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Safety Deposit Box, Tea/Coffee Maker, Telephone, Wireless Internet

Last updated: 22 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate one pet per room up to 10 kilos and charges will applied.
Please note that smoking is strictly prohibited in all areas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Traveller reviews

9.2

Superb

1204 verified reviews

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Hotel Ratings (Click to select a rating)

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Marin

“Superb”

10.0

19 Jan 2025

Still the best hotel in Bulgaria ( and not only)! From meeting and greeting to seeing us off.

Victor Ion

“Nice but room for infrastructure improvements.”

7.0

17 Jan 2025

Nice location in the proximity of sky lift. Hospitality off staff was as always 5 stars. Always amongst the years people of Kempinski was nice, warm and always friendly.

Simon

“Wonderful hotel, very helpful and friendly staff and fabulous location.”

10.0

14 Jan 2025

A spectacular location and we were able to ski directly to the door of the boot room. Huge choice at breakfast and laid out really nicely on the buffet, with the choice of breakfast served to you at the table. Rooms are lovely and spacious and the bathrooms were roomy too, with a separate shower and jacuzzi bath.

Tatiana

“Отличная каталка, приедем и в третий раз!”

10.0

06 Jan 2025

Not new, but a very cozy and beautiful chalet-style hotel. The staff is exceptionally professional, and the rooms are very spacious. The bathrooms are roomy and equipped with everything you need. Bed linens, towels, and bathrobes are changed daily. Special mention goes to the SPA area: a large pool, indoor and outdoor jacuzzis, as well as a variety of baths, saunas, a hammam, and ice rooms.

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Hotel Kempinski Hotel Grand Arena Bansko (formerly Kempinski Hotel Grand Arena)

Pirin Street 96, Bansko, 2770 (show map)

Hotel Overview

Formerly Kempinski Hotel Grand Arena

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe Room Town View with King Bed - enter dates to see room photos

Deluxe Room Mountain View with King Bed - enter dates to see room photos

Deluxe Room Town View with Twin Beds - enter dates to see room photos

Deluxe Room Mountain View with Twin Beds - enter dates to see room photos

Map

Setup a Price Alert for Kempinski Hotel Grand Arena Bansko

Facilities of Kempinski Hotel Grand Arena Bansko

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Superb”

“Nice but room for infrastructure improvements.”

“Wonderful hotel, very helpful and friendly staff and fabulous location.”

“Отличная каталка, приедем и в третий раз!”

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