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Hotel Overview
Formerly Kempinski Hotel Grand Arena
Before June 2023 Kempinski Hotel Grand Arena Bansko was known as Kempinski Hotel Grand Arena
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Room Town View with King BedSetup a Price Alert for Kempinski Hotel Grand Arena Bansko
Each day we'll check prices and send you an email for your selected dates at Kempinski Hotel Grand Arena Bansko. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Kempinski Hotel Grand Arena Bansko
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Activities
Billiards, Cycling, Fishing, Hiking, Horse riding, Ski pass vendor, Ski storage, Skiing, Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (all year), Outdoor pool (seasonal), Sauna, Solarium, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath, Safety Deposit Box, Tea/Coffee Maker, Telephone, Wireless Internet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate one pet per room up to 10 kilos and charges will applied.Please note that smoking is strictly prohibited in all areas and penalty fees apply.The hotel has the right to preauthorize the provided card at any time after confirmation.Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.We can accommodate pets up to 10 kilos and charges will appliedPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Traveller reviews
Alexander “Superb”
22 Jul 2025
Everything is super, staying there for over 10 years.
Ali “Fabulous.”
26 Jun 2025
Excellent breakfast and outdoor dinner by the pool. We were there in June.
iliana tileva “Superb”
21 Jun 2025
Excellent location, beautiful views,friendly and professional staff.Bery clean, rooms were cleaned twice a day. Bfast menu was vast and everything was fresh and delicious.Best hotel we ever stayed.Hope we go back soon.Very relaxing atmosphere in every place of d hotel. Thank you 🙏 for making our stay perfect.will recommend to all my friends to visit.
joseph “Superb”
27 Mar 2025
Loved the location - it’s basically ski in/out Spa was unbelievable Room wasn’t cleaned nicely ever and they were stingy on the shampoo and conditioner
