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Jalan T. Panglima Nyak Makam, Banda Aceh, 23117 (show map)
Hotel Overview
Formerly Hermes Palace by Bencoolen
Before March 2024 Hermes Palace Hotel Banda Aceh was known as Hermes Palace by Bencoolen
Before August 2020 Hermes Palace Hotel Banda Aceh was known as Hermes Palace Hotel Banda Aceh
Before June 2019 Hermes Palace Hotel Banda Aceh was known as Hermes Palace Hotel Banda Aceh
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe Double or Twin RoomSetup a Price Alert for Hermes Palace Hotel Banda Aceh
Each day we'll check prices and send you an email for your selected dates at Hermes Palace Hotel Banda Aceh. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hermes Palace Hotel Banda Aceh
General
Free parking, Parking, WiFi everywhere
Activities
Billiards
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (snacks)
Pools and wellness
Fitness centre, Massage, Outdoor pool, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box
Common areas
Garden, Sun terrace, Terrace
Entertainment and children services
Karaoke
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Bathroom, Cable Channels, Carpeted, City view, Desk, Dining area, Dining table, Entire unit wheelchair accessible, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Interconnected room(s) available, Linen, Minibar, Mosquito net, Pool view, Refrigerator, Safety Deposit Box, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Towels/Sheets (extra fee), TV, Upper floors accessible by lift, Video, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Lyndsey “Superb”
18 Jul 2025
Very good for a layover before heading to Pulau Weh. The staff were friendly and the rooms were spacious, clean and comfortable. Food in he restaurant was good.
Juraini “Pleasant Stay at Hermes Palace Aceh”
16 May 2025
A comfortable stay was experienced at Hermes Palace Aceh in the Executive Deluxe room, which was found to be spacious and clean. The service was warmly provided by the staff, and helpful assistance was always offered when needed. A good variety of breakfast options was served, and the food was enjoyed each morning. The pool was appreciated for its moderate size and calm atmosphere. Transportation was easily arranged using Grab or rented vehicles. Nearby eateries and grocery stores were easily accessed, and most local attractions and souvenir shops could be reached within 10–20 minutes, depending on traffic. Overall, the stay was made enjoyable and smooth. A return visit would definitely be considered.
Bayani “Good value for money and comfortable stay”
21 Apr 2025
Considering that this is the best hotel in Banda Aceh, I’d definitely stay here again. Good buffet spread for breakfast, friendly front desk, concierge and guards. Spacious room.
Aris “Fair”
11 Apr 2025
The room is ok, but there is no toilet towel, the amenities are limited.
