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Hotel Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, 77933 (show map)

Superb

144 verified reviews

1/40

Cristalino Lagoon Front Hotel, Restaurant & Spa

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Hotel Overview

Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.

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Rooms

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Rooms List

Deluxe King Room - enter dates to see room photos

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Deluxe Twin Room - enter dates to see room photos

The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

King Room with Lake View - enter dates to see room photos

The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

Junior Suite - enter dates to see room photos

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

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Facilities of Cristalino Lagoon Front Hotel, Restaurant & Spa

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Outdoor pool, Outdoor pool (all year), Sauna

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
Concierge service, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk

Common areas
Garden, Sun terrace, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Adult only, Air conditioning, Non-smoking rooms, Non-smoking throughout

Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathroom, Clothes rack, Coffee machine, Desk, Fan, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Iron, Ironing Facilities, Lake view, Linen, Minibar, Pool view, Private entrance, Safety Deposit Box, Seating Area, Shower, Slippers, Sofa, Tea/Coffee Maker, Terrace, Toilet, Towels, View, Wardrobe/Closet

Last updated: 21 Jan 2025 - Update now

Hotel Policies

Check-In
From 15:00:00 hours

Check-Out
Untill 12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event

Traveller reviews

Superb

144 verified reviews

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EllenJane93

“Fabulous place to unwind and take in the spectacular views”

9.0

20 Apr 2025

A fantastic hotel. It's on the nicest part of the lagoon, the views are really spectacular. The grounds of the hotel are beautiful and well kept. It was quiet, we even went during Easter week expecting it to be much busier. We never had any problems getting a sunbed by the lagoon or the pool. The room was lovely, very big, nicely decorated and had lots of nice little touches. The staff are great and service is generally great. They were always attentive, very polite and friendly and helpful. Having a WhatsApp group to communicate your needs is a very good idea. We loved having free kayaks to use.

Michael

“Amazing”

10.0

14 Apr 2025

Absolutely great place! Super service, great location near the lagoon, a lot of space to laydown and enjoy the sun or the shade. Super comfy beds, big rooms

Maria L

“Great location next to the lagoon and the use of kayaks was a highlight of the stay.”

9.0

05 Apr 2025

The location is great, super comfy beds and pillows.

Isabel

“Incredible stay!”

10.0

10 Mar 2025

The lagoon/pool area is really comfy and with a beautiful view

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Hotel Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, 77933 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Deluxe King Room - enter dates to see room photos

Deluxe Twin Room - enter dates to see room photos

King Room with Lake View - enter dates to see room photos

Junior Suite - enter dates to see room photos

Map

Setup a Price Alert for Cristalino Lagoon Front Hotel, Restaurant & Spa

Facilities of Cristalino Lagoon Front Hotel, Restaurant & Spa

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Fabulous place to unwind and take in the spectacular views”

“Amazing”

“Great location next to the lagoon and the use of kayaks was a highlight of the stay.”

“Incredible stay!”

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