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Avenida 3 esquina con calle 28, Bacalar, 77930 (show map)
Hotel Overview
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Deluxe King RoomSetup a Price Alert for Casa Chukum
Each day we'll check prices and send you an email for your selected dates at Casa Chukum. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Casa Chukum
General
WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Pools and wellness
Outdoor pool, Outdoor pool (all year), Solarium
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service
Business facilities
Fax/photocopying
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Balcony, Bathroom, Cleaning products, Clothes rack, Desk, Entire unit located on ground floor, Flat-screen TV, Free toiletries, Garden view, Laptop safe, Minibar, Mosquito net, Outdoor furniture, Pool view, Private entrance, Safety Deposit Box, Seating Area, Shower, Soundproofing, Toilet, Towels, TV, Upper floors accessible by stairs only, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Traveller reviews
Joanne “Very good”
02 Jul 2025
Staff were super friendly and helpful in organising transport and giving information on tours, things to do and places to eat. Rooms were large and bed comfortable. Short walking distance to numerous places to eat and to main square.
Andi “A lovely hotel!”
12 Jun 2025
- Great hotel + location - The team at Casa Chukum are very friendly and helpful - Comfortable room - Great rooftop with views of the laguna
Alan “Casa Chukum - Great hotel, would return without hesitation!”
23 May 2025
Breakfast, room and location were great. However, the attitude and willingness of the Staff (Samantha & Pablo) to ensure an enjoyable stay for the guests was 'First Class.' I was slightly concerned about parking but there is plenty of areas to park outside the hotel on the road side. The hotel helped us book a number of excursions: a boat trip & a paddle board sunrise trip on the lagoon. Both these excursions were brilliant, even for our 'Mature Complete Novice Paddle Boarder group'... In short, I certainly recommend staying at Casa Chukum and would return without hesitation.
Maarja “Wonderful oasis in Bacalar”
11 May 2025
Beautiful property, amazing lobby area and truly wonderful sociable staff. Also the animals were great to have around, especially little Meserito (I love cats). The location is great, not totally central, but in Bacalar basically everything is walking distance. Also appreciated it was quiet with not much outside noise. Nice little extras like the local sweets in the room, the map at the front desk to mark where you're coming from and the small surprise they give you at checkout.
