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67 Customs Street East, Auckland, 1010 (show map)
Hotel Overview
Formerly So Sofitel Auckland
Before April 2019 SO/ Auckland was known as So Sofitel Auckland
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Studio King RoomSetup a Price Alert for SO/ Auckland
Each day we'll check prices and send you an email for your selected dates at SO/ Auckland. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of SO/ Auckland
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Terrace
Entertainment and children services
Babysitting/child services, Nightclub/DJ
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Desk, Electric kettle, Executive Lounge Access, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, iPod dock, Iron, Ironing Facilities, Laptop safe, Linen, Minibar, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Slippers, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Toilet, Towels, Trouser Press, Tumble dryer , TV, Upper floors accessible by lift, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Jo “Great location”
20 Apr 2026
Room spacious and big. Great location. Very comfortable bed and shower great.
Grace “Really enjoyed my stay for my birthday !”
19 Apr 2026
Clean and has good facilities. The hotel reception were amazing and remembered my birthday and sent macarons and a lovely card to my room! Shout out to Jeun. Thank you so much it made my day.
Steve “Comfortable, flash rooms could be slightly bigger bench area”
19 Apr 2026
Quiet area for the city. Bed super comfy and flash looking decor
Russell “A fantastic location and a very well presented hotel.”
18 Apr 2026
Everything you need is within walking distance of the hotel including transportation, food, bars and shopping. The hotel was very tidy, had great facilities and catered to all our needs.
