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363 Queen Street, Auckland, 1010 (show map)
Apartment Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Quest Auckland Serviced Apartments
Each day we'll check prices and send you an email for your selected dates at Quest Auckland Serviced Apartments. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Quest Auckland Serviced Apartments
General
On-site parking, Parking, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Grocery deliveries, Vending machine (drinks), Vending machine (snacks)
Pools and wellness
Fitness centre
Transportation
Electric vehicle charging station
Front-desk/reception area services
Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bathroom, Carpeted, City view, Clothes rack, Desk, Dining area, Dining table, Dishwasher, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Linen, Microwave, Oven, Private flat in building, Refrigerator, Satellite Channels, Seating Area, Shower, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toaster, Toilet, Towels, Tumble dryer , TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
From 14:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:1 night stays - Serviced daily2-4 night stays - Serviced every second day5 night stays - Serviced twice weeklyLimited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.Bathroom Refurnishments Start April 2024 .Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“Content”
10 Apr 2025
Great location and close to where we needed to be. Underground secure car park was good. We got put in one of the higher level rooms which gave us a great view of the city and park. Staff were helpful and room was perfect for what we needed.

“Great stay in Auckland”
07 Apr 2025
Great accommodation, staff very helpful. Walking distance to Auckland Tower

“Perfect location for attending an event in the city with friends”
07 Apr 2025
Location close to the Domain and city attractions. Good sized apartment for four friends.

“Ideal for 4 days in Auckland for an old couple”
02 Apr 2025
ideal for central city. Room very clean - good shower, great kitchen, surprisingly quiet

“Great value stay in the city.”
02 Apr 2025
Great stopping off point on our NZ trip. Plenty of good restaurants close by.

“Right in the heart of the city.”
02 Apr 2025
Only stayed one night, very clean, modern spacious, and in the room a nice little touch, of 2 Tim tams awaiting with a choices of teas, coffee, hot choc. It's right in the heart of a bustling city so there is to be expected traffic noise but quietens overnight. An enjoyable stay. The staff were excellent, friendly, polite and very professional.

“Excellent accommodation and service”
01 Apr 2025
I travel often, and always enjoy staying at quest hotels, this one was one of the better ones

“Superb”
01 Apr 2025
Amazing friendly staff were the biggest stand out for us. Fabulous service.

“Great location, great price, great stay!”
31 Mar 2025
It is in a fantastic location, easy to find and quick to walk or taxi/uber from. It had an underground secure parking garage available which we required to keep travelling items safe. There was Minimal noise in the rooms, and two lifts to use. The rooms and overall apartment was spacious and very clean. The beds were also super comfy and the room had all the amenities we required. The staff were super friendly and helpful and the overall presentation was welcoming.

“Great spot for a short stay. Saw everything we wanted to see”
27 Mar 2025
Facilities were excellent. Location was perfect. View over park was restful.