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8 Customs Street, Auckland, 1001 (show map)
Hotel Overview
Formerly Grand Mercure Auckland
Before June 2022 Mövenpick Hotel Auckland was known as Grand Mercure Auckland
Before January 2019 Mövenpick Hotel Auckland was known as Mercure Auckland
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior King Room - City sideSetup a Price Alert for Mövenpick Hotel Auckland
Each day we'll check prices and send you an email for your selected dates at Mövenpick Hotel Auckland. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Mövenpick Hotel Auckland
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)
Pools and wellness
Fitness centre
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Common areas
Sun terrace, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Coffee machine, Desk, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Hairdryer, Heating, Iron, Ironing Facilities, Linen, Pay-per-view Channels, Radio, Refrigerator, Safety Deposit Box, Satellite Channels, Sea view, Seating Area, Shower, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that the hotel offers a valet car parking service. Limited valet parking is available on site and charges are applicable. Parking is available on a first come first served basis. Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Amanda “Absolutely loved the movenpick and would stay again. The toad noise made it hard to fall asleep but was fine with white”
04 May 2025
The location, the room was great, the amenities were fantastic and the tea and coffee fantastic choices. Very happy with my stay.
Elaine “Superb”
03 May 2025
The rooms were a good size, the beds were comfortable, the breakfast was incredible
susan “Superb”
28 Apr 2025
The hotel was centrally located, close to transport, restaurants and shops The bar and restaurant had nice views and nice decor
Kees “Excellent hotel with very well skilled staff ! Really good value for money!”
23 Apr 2025
This is a first class hotel! No doubt about it ! The location is A one and the food excellent
David “Well located modern hotel with lovely staff.”
19 Apr 2025
Great location. Lovely staff. Loved chocolate hour.
Laura “A lovely stay in the centre of auckland”
15 Apr 2025
The staff were warm, welcoming, friendly and so helpful.
Kees “Superb”
13 Apr 2025
It was a very pleasant stay! Staff very friendly and well skilled! Food and wines were top!
Keitiria “Excellent location, lovely staff and comfortable beds”
13 Apr 2025
View was great which I paid extra for,however the sink in the bathroom had seen better days , the check in young lady was lovely and helpful as was the young man that picked up our car. The breakfast was good a little over priced. The bar staff and free drink was good the location is excellent easy to great food places and to catch ferry to Waiheke
Murray “Wonderful weekend away. Will stay again for sure.”
11 Apr 2025
Great location, close to the centre, trains and busses.
Melanie “Such a treat”
09 Apr 2025
Liked all of it. Location to spark arena & restaurants fabulous
