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Ryokan Overview
Formerly Hotel ACAO
Before December 2022 Hotel New Akao was known as Hotel ACAO
Before June 2022 Hotel New Akao was known as ACAO Royal Wing
Before November 2021 Hotel New Akao was known as Hotel New Akao Royal Wing
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
HORIZON Superior Double Room - Non-SmokingSetup a Price Alert for Hotel New Akao
Each day we'll check prices and send you an email for your selected dates at Hotel New Akao. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel New Akao
General
On-site parking, Parking, Private parking, WiFi everywhere
Activities
Cycling, Snorkelling, Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant
Pools and wellness
Hot spring bath, Indoor pool, Indoor pool (all year), Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Electric vehicle charging station, Shuttle service (free)
Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box
Entertainment and children services
Karaoke
Cleaning services
Daily maid service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Shops
Mini-market on site
Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Desk, Electric kettle, Flat-screen TV, Hairdryer, Heating, Refrigerator, Safety Deposit Box, Sea view, Shower, Telephone, Toilet, Towels, TV, Upper floors accessible by lift
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
-10:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that in order to ease congestion and allow for smoother movement within the hotel, the hotel will be installing additional elevators in the Ocean Wing on the following dates: 2nd September, 2024 - 18th July, 2025 *Scheduled.
*During the construction period, facilities inside and outside the hotel will be open as usual.
In addition, sales of some rooms will be suspended.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Traveller reviews
“Great location and excellent food including the seafood in Japanese restaurant.”
10 Jun 2025
Great location , hotel shuttle service to and from train station. Food was excellent Great onsen
Lisa “This is a great resort for families, friends and couples to relax and enjoy nature all around.”
30 May 2025
Located right on the cliff overlooking the ocean, the views are spectacular! It’s third time to stay here and the Horizon wing is bright, airy and nicely furnished. The ryokan style dinner was truly amazing… so delicious, full of the freshest seasonal fare ( seafood etc) and the restaurant staff were excellent. There is a choice of several onsen baths and also a courtesy bus to and from Atami Station and the Akao Forest gardens. The rose gardens were amazing, truly beautiful and well tended by dedicated staff. There are several activities for water sports, kayaking, sup paddle boarding etc as well as yoga on the weekends. It was nice to see the hotel provide dog friendly rooms and these seemed very popular with people wanting to stay with their pets.
April “Relaxing time at a scenic onsen hotel”
29 Apr 2025
I really liked the different onsen pools and the food service was great!
Lucy “70/80s cruise ship vibes, a playground for adults”
26 Apr 2025
Amazing onsens, view of the ocean, tatami mats, shuttle bus, Japanese dinner
