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Dostyk Street 5/1, Astana, 010000 (show map)
Apartment Overview
Formerly VipHouse Apartments
Before September 2019 Vip House Hotel was known as VipHouse Apartments

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Vip House Hotel
Each day we'll check prices and send you an email for your selected dates at Vip House Hotel. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Vip House Hotel
Activities
Hiking
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Room service, Special diet menus (on request)
Transportation
Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Express check-in/check-out, Lockers, Luggage storage, Safety deposit box
Cleaning services
Daily maid service
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop, Mini-market on site
Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, City view, Clothes rack, Coffee machine, Desk, Dining area, Dining table, Electric kettle, Entire unit wheelchair accessible, Fan, Flat-screen TV, Free toiletries, Hairdryer, Hardwood/Parquet floors, Heating, Iron, Ironing Facilities, Kitchen, Kitchenette, Kitchenware, Landmark view, Linen, Microwave, Minibar, Private flat in building, Refrigerator, Safety Deposit Box, Seating Area, Slippers, Sofa, Stovetop, Tea/Coffee Maker, Telephone, Toilet, Towels, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet, Washing Machine
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the entrance is located on Dostyk Street, on the right from TezTour. On the 1st floor dial 199 on the intercom next to "VipHouse Astana" sign. Use the elevator to get to the 37th floor.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Traveller reviews

“Superb”
13 Jun 2025
Really nice and calm room with a view over Astana. Had all the amenities needed, even a refill water station!

“Superb”
06 Jun 2025
The view was absolutely fantastic! We stayed in the Africa room, and it faced the Baiterek Tower. We chose our breakfast the night before from a set menu, and it was delivered to our room in the morning. The staff were friendly and patient with us, using Google Translate as we knew limited Russian. The location was amazing, walkable to everywhere. We thought we had excellent value for money.

“Very good”
18 Apr 2025
The hotel is close to the main centre with easy access for attractions, transport and food The rooms are theme based and very well designed The view from 38th floor window give a romantic view of the full city from airport to the hotel The bless is also the Moon during the night just to view from the bed

“Fair”
03 Apr 2025
The view from the window of 38th floor. But remember it's not easy to get to the hotel area as you need to climb up a floor with your luggage without any help from hotel staff. Hotel reception is at the 38th floor so you need to reach by yourself. And no support from hotel staff for water and tissues.