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Hotel The ONE Hotel Astana

Qadyrghali Zhalayyri Street 8, Astana, 010010 (show map)

8.9

Fabulous

514 verified reviews

1/40

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Hotel Overview

Set in Astana, 3.4 km from Bayterek Monument, The ONE Hotel Astana offers accommodation with a fitness centre, free private parking, a garden and a shared lounge. Offering a restaurant, the property also has a terrace, as well as a sauna and a hammam. The accommodation provides a 24-hour front desk, a shuttle service, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. All guest rooms feature a wardrobe.
Buffet and à la carte breakfast options are available every morning at The ONE Hotel Astana.
The accommodation offers 4-star accommodation with a spa centre and massage treatments. Guests at The ONE Hotel Astana will be able to enjoy activities in and around Astana, like hiking and cycling.
There is an in-house bar and guests can also make use of the business area.
Expo 2017 Astana is 7.6 km from the hotel, while Otan Korgaushylar Monument is 2.4 km from the property. Nursultan Nazarbayev International Airport is 17 km away.

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Rooms List

Standard Single Room - enter dates to see room photos

The sauna is a top feature of this single room. Featuring free toiletries and bathrobes, this single room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned single room features a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as garden views. The unit has 1 bed.

Queen Room - enter dates to see room photos

The sauna is a top feature of this double room. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Double Room with Two Double Beds - enter dates to see room photos

Guests will have a special experience as this twin room features a sauna. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, a minibar, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

Suite - enter dates to see room photos

This suite's standout feature is the sauna. Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. The spacious suite offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as lake views. The unit offers 2 beds.

Premium Quadruple Room - enter dates to see room photos

This quadruple room's special feature is the sauna. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, a minibar, a seating area as well as garden views. The unit offers 2 beds.

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Facilities of The ONE Hotel Astana

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Activities
Cycling, Hiking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Grocery deliveries, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Massage, Sauna, Spa and wellness centre

Transportation
Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking

Common areas
Garden, Shared lounge/TV area, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms

Room facilities [ These may vary room to room ]
Additional bathroom, Additional Toilet, Air Conditioning, Balcony, Bath, Bath or Shower, Bathrobe, Bathroom, Cable Channels, Carpeted, City view, Cleaning products, Clothes rack, Desk, Dining area, Dining table, Dressing Room, Electric kettle, Extra Long Beds (> 2 metres), Flat-screen TV, Free toiletries, Garden view, Hairdryer, Hardwood/Parquet floors, Heating, Interconnected room(s) available, Iron, Ironing Facilities, Lake view, Landmark view, Minibar, Private entrance, Refrigerator, Riverview, Safety Deposit Box, Sauna, Seating Area, Shower, Slippers, Sofa, Telephone, Terrace, Toilet, TV, Upper floors accessible by lift, Upper floors accessible by stairs only, View, Wardrobe/Closet

Last updated: 22 Jan 2025 - Update now

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Traveller reviews

8.9

Fabulous

514 verified reviews

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Roberta

“Short work related stay and 2 sleepless nights”

6.0

14 Apr 2025

What I liked: the size of the room, doesnt matter classic or a higher class - both were generously sized. Beds were quite comfortable. The staff is friendly. I am really sorry to give this rating because the manager of the hotel did everything to improve my user experience. Unfortunately at the end what counts is the quality of the sleep and as a Northern European I can say that sleeping in that hotel is not possible. 2 sleepless nights there after a long business trip was a devastating experience. Rooms are super warm, maybe more than +25 inside (outside +23 and all batteries are on:) ) even after batteries were switched off. I was staying there 2 nights and after the 1st night I wanted to change the hotel but after all efforts of the staff decided to give another chance. There is an airco in the room but oh boy that device blows uncontrollably on one speed only - sleeping with it blowing to your head will also be a hard task to do:) what I found weird that the air it cools down gets warm again very fast - I guess because other rooms around are super warm too. Btw keeping windows open brings a lot of noise from a busy road nearby so also hardens the sleeping experience. Window view - is far from the picture they post - maybe one room has it, but the majority not. In general the room seemed clean, I would advise to check the cleanliness of the plates that are brought to the room as a room service. My coffee arrived with someones hair on the plate. Hotel restaurant kitchen is not good. Half of their menu are bowls, and I thought wow this is something they should be good in. Avoid it. I took one with salted salmon and had a belly pain after. My partners took duck - overbaked. I took chocolate fondant - got muffin = overbaked, I returned it. The 2nd one was good though. Ended up ordering yandex food the last night, when usually I use room service for that. Breakfast and queuing for coffee is another experience.

Harish

“Good stay in a nice hotel”

8.0

25 Sep 2024

Very good hotel, with nice rooms. Facilities are solid, even if the internet is sometimes a little slow. Overall I can recommend it.

Veronika

“Mediocre service in a nice room, if the service was better, it would have been worth the money.”

7.0

24 Jul 2024

the view, the spacious room. Room cleaning was good, quiet airco.

Mansell-Banton

“Would highly recommend very exceptional staff and a very nice comfortable stay for anyone who is English Russian or Kaza”

9.0

20 Jul 2024

It’s a very good exceptional hotel and the location is good close to the centre of Astana

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Hotel The ONE Hotel Astana

Qadyrghali Zhalayyri Street 8, Astana, 010010 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard Single Room - enter dates to see room photos

Queen Room - enter dates to see room photos

Double Room with Two Double Beds - enter dates to see room photos

Suite - enter dates to see room photos

Premium Quadruple Room - enter dates to see room photos

Map

Setup a Price Alert for The ONE Hotel Astana

Facilities of The ONE Hotel Astana

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Short work related stay and 2 sleepless nights”

“Good stay in a nice hotel”

“Mediocre service in a nice room, if the service was better, it would have been worth the money.”

“Would highly recommend very exceptional staff and a very nice comfortable stay for anyone who is English Russian or Kaza”

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