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29/1 D.Konaev street, Astana, 010000 (show map)
Hotel Overview
Formerly Diplomat Hotel & Business Center
Before November 2023 Diplomat Hotel by AG Hotels Group was known as Diplomat Hotel & Business Center

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Diplomat Hotel by AG Hotels Group
Each day we'll check prices and send you an email for your selected dates at Diplomat Hotel by AG Hotels Group. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Diplomat Hotel by AG Hotels Group
General
On-site parking, Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Safety deposit box, Tour desk
Common areas
Terrace
Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Additional Toilet, Air Conditioning, Bath, Bath or Shower, Bathrobe, Bathroom, Carpeted, City view, Clothes rack, Desk, Dining area, Dining table, Electric kettle, Fireplace, Flat-screen TV, Free toiletries, Hairdryer, Heating, Hot Tub, Landmark view, Refrigerator, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Slippers, Sofa, Soundproofing, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, Upper floors accessible by lift, View, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
14:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the spa centre works daily from 07:00 until 00:00.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews

“hotel in the city centre, near park and Bayterek tower.”
11 Jun 2025
right in the city centre, near park. Very large rooms, comfortable bed. fantastic view from the breakfast restaurant. Fair price for what you get. good wifi. Helpful staff.

“Superb”
27 May 2025
Excellent stay and outstanding service I spent a few days at the Diplomat Hotel in Astana and had a truly pleasant experience. The room was clean and comfortable, and the location is ideal for exploring the city. What really stood out was the exceptional service from the staff. I would like to especially thank Raul and the two ladies at the front desk for their kindness, professionalism, and constant willingness to help. You made my stay even better — thank you!

“Good”
21 May 2025
Price quality ratio is good for this location. Restaurant on top offers a great view.

“Superb”
13 May 2025
Helpful and welcoming staff, bathtub was a nice surprise