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Akti Koundourou 17, Ágios Nikólaos, 72100 (show map)
Hotel Overview
Formerly InterContinental Crete
Before May 2025 InterContinental Crete by IHG was known as InterContinental Crete
Before April 2024 InterContinental Crete by IHG was known as Hermes Hotel
Before June 2022 InterContinental Crete by IHG was known as Avra Collection Hermes Hotel
Before April 2019 InterContinental Crete by IHG was known as Dessole Hermes Hotel
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic King RoomSetup a Price Alert for InterContinental Crete by IHG
Each day we'll check prices and send you an email for your selected dates at InterContinental Crete by IHG. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of InterContinental Crete by IHG
General
Free parking, Parking, Pets allowed
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar
Pools and wellness
Fitness centre, Hammam, Indoor pool, Indoor pool (seasonal), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre
Transportation
Car hire
Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Balcony, Bath or Shower, Bathrobe, Bathroom, Clothes rack, Coffee machine, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Laptop safe, Minibar, Safety Deposit Box, Satellite Channels, Sea view, Shower, Slippers, Sofa, Tea/Coffee Maker, Telephone, Toilet, TV, View, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Pet-Friendly Policy:
Dogs of max. 6 kg are allowed, subject to presentation of a vaccination certificate (mandatory). Prior arrangement with the Reservations Department is requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Rasim “Exceptional Service & Memorable Stay – Highly Recommended!”
26 Jul 2025
From the moment we arrived, we were warmly welcomed with valet parking – which, to our surprise, was completely free of charge. At most 5-star hotels, this service usually comes with a daily fee, so it was a very refreshing start. The staff were always ready to park our car, and whenever we needed it, we simply called 30 minutes in advance, and it was brought right to us. That level of service was really impressive and set a high standard right away. As we entered the hotel, we were greeted by a gentleman named Victor at reception. First impressions always matter, and Victor truly made ours a great one. He was friendly, informative, and answered all our questions with a smile. To top it off, he surprised us with an upgrade to a room with a city view – such a thoughtful gesture that made our arrival even more special. Although we checked in late, our first day was nothing short of amazing. Throughout our stay, the entire team remained incredibly helpful, always present and ready to assist. The food was consistently fresh and delicious, and we’d like to give a special mention to Kostas from the restaurant. He was always friendly, attentive, and even recognized us outside the hotel, which made us feel truly welcome and valued. We were also traveling with a small dog, and this made us feel even more welcomed. The staff were always happy to accommodate our needs, and there were absolutely no issues with bringing our dog into all areas of the hotel – including the restaurants. That was a very pleasant surprise, as many hotels only allow pets on the terrace. We were overall very happy with our experience. Thank you to the entire team for making our stay so enjoyable – we’ll definitely be back!
Anastasia “Perfect. We will be back”
25 Jul 2025
It was perfect. The service is pleasant. The rooms are clean. Very high standard
Inesa “Great hotel!!!!”
24 Jul 2025
We loved everything!!! Especially the comfortable bed, clean room, the breakfast was amazing!! The view from the room and the pools was stunning!! The team was nice and friendly!! Amazing hotel. The beach below the hotel was nice. The spa and the gym were nice. Definitely will return. The treatment of massage by Maria was amazing, the best I had.
Helen “Very good”
21 Jul 2025
Fantastic breakfast options and the staff were lovely. Great location
