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3 Boulevard Barra Vieja, Acapulco, 39931 (show map)
Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Palacio Mundo Imperial Riviera Diamante Acapulco All Inclusive
Each day we'll check prices and send you an email for your selected dates at Palacio Mundo Imperial Riviera Diamante Acapulco All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Palacio Mundo Imperial Riviera Diamante Acapulco All Inclusive
General
Free parking, On-site parking, Parking, Pets allowed, Private parking
Activities
Golf course (within 3 km), Tennis court
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Grocery deliveries, Restaurant, Room service, Snack bar, Special diet menus (on request)
Pools and wellness
Fitness centre, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Sauna, Spa and wellness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Electric vehicle charging station, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Tour desk, Valet parking
Common areas
Games room, Garden, Terrace
Entertainment and children services
Babysitting/child services, Kids' club
Cleaning services
Ironing service, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Shops
Barber/beauty shop
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Additional bathroom, Air Conditioning, Alarm clock, Balcony, Bath, Bath or Shower, Bathroom, Cable Channels, Carpeted, City view, Clothes rack, Coffee machine, Desk, Fan, Flat-screen TV, Free toiletries, Hairdryer, Iron, Ironing Facilities, Pay-per-view Channels, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shower, Sofa, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, TV, View, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
All-inclusive rates include breakfast, lunch, and dinner at select restaurants during your stay, as well as an open bar for select alcoholic beverages from 11:00 a.m. to 11:00 p.m. (only for guests 18 and older). Package benefits expire at 11:00 a.m. on the day of check-out.Children ages 6 to 12 who are part of an all-inclusive reservation will be charged an additional MXN 1,500 per night per child.
Children 12 and older are considered additional adults and may apply.
Scala Ocean Club: At our open-air beach club, you'll enjoy the finest combination of flavors, music, and spectacular views. Perfect for groups and families, we invite you to enjoy our excellent food and drinks while soaking in the breathtaking view of Playa Bonfil and the iconic Acapulco sunset.This property does not accept debit cards as a form of payment.The resort fee includes:
- Wi-Fi (maximum of 4 devices per room)
- Parking (1 vehicle per room)
- Fitness center access
- Access to the Youth Club and Kids' Club
- National, local, and 1-800 phone callsOnly one pet up to 9 kg (20 lbs) is allowed per room. This service incurs a fee of MXN 1500 per night (tax included). Guests wishing to stay with pets must notify the property in advance. Pets cannot be left alone in guest rooms. Pets are not allowed in restaurants, bars, pool areas, the spa, the fitness center, or any other areas designated by hotel staff. Pets must be kept on a leash or in a carrier at all times. The owner is responsible for any damage caused by the pet and must sign a waiver upon arrival. Please contact the property directly for more information.• No-shows or cancellations outside of the stated timeframe will result in non-refundable reservations.
• The palapa reservation deposit is redeemable for food and beverages only, is non-refundable, and does not waive the towel service deposit or gratuities (which will be paid separately, if applicable). It cannot be used in any other area of the property.The "Elan" Spa, located in the Palacio Mundo Imperial, features a team of Balinese therapists and offers spa services such as 4-hand massage, lymphatic drainage, and bamboo and warm seashell massages. Hours may vary based on occupancy. Please inquire.For more information about shuttle service between hotels and the beach club, please contact the property directly.Room service is available at an additional cost of $200 MXN. Deli items, medical services, laundry service, dry cleaning service, spa services, shopping, and meals at the Kids' Club are not included.This property will not accommodate hen, stag or similar parties.