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2 Rue Du Comte Roger, La Cité, Carcassonne, 11000 (show map)
Hotel Overview
Formerly Best Western Plus Le Donjon - Cœur de La Cité Médiévale
Before December 2022 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Plus Le Donjon - Cœur de La Cité Médiévale
Before May 2021 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Le Donjon
Before April 2021 Hôtel Le Donjon - Cœur de La Cité Médiévale was known as Best Western Le Donjon
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Superior Double RoomSetup a Price Alert for Hôtel Le Donjon - Cœur de La Cité Médiévale
Each day we'll check prices and send you an email for your selected dates at Hôtel Le Donjon - Cœur de La Cité Médiévale. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hôtel Le Donjon - Cœur de La Cité Médiévale
General
Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Breakfast in the room, Restaurant, Room service
Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Safety deposit box, Valet parking
Common areas
Garden, Terrace
Entertainment and children services
Babysitting/child services
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Carpeted, Clothes rack, Coffee machine, Desk, Electric kettle, Flat-screen TV, Free toiletries, Garden view, Hairdryer, Heating, Iron, Linen, Minibar, Safety Deposit Box, Seating Area, Sofa, Soundproofing, Telephone, Toilet, Towels, TV, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
16:00:00- hours
Check-Out
Untill 12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
The address of the car park is:
32 Chemin des Ourtets, 11000, Carcassonne.The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park.Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Sue “Everything about the hotel and the city of Carcassonne was perfect”
04 Jul 2025
The location was excellent, right in the centre of the medieval city, perfect for sightseeing and with several good restaurants close by. The buffet breakfast was great with a good choice of food
Kristoffer “Excellent stay in the heart of the old city”
03 Jul 2025
This location can't be beat. Literally within the walls, 1 minute from a dozen great restaurants and all the historical sites. The luggage situation was confusing to me in advance but the staff knew what they were doing and it worked seamlessly. You have to call a taxi at the station (or uber) for about 10-12 euros to their parking site just outside the walls. Email them and ask what the address is. Then when you arrive, they tag your bags and voila they arrive in your room a little whole later. Outdoor seating areas were a nice touch.
Chris “Comfortable hotel in a great location”
26 Jun 2025
Great location in the old city. Rooms comfortable, but a little dated. Good breakfast choices.
Tony “Amazing location, not the greatest room”
22 Jun 2025
The fact it’s right inside the walled city and it was very quiet at night Lovely choice for breakfast
